Return Policy

If you would like to return your item please send us an email at info@tinctori.com and write your order number and reason for return. Our return policy only lasts 7 days since you received your package. To fulfill the return requirements, your item must be in unused condition with the hangtag not yet removed from the clothing. Please send it with the original packaging along with printed collaterals contained in the package (greeting card, flyer, sticker, etc).

We will notify the approval or rejection of your refund or exchanges via email once your package is received and inspected.

Return Address

Tinctori Natural Dye
Jlamprang Wetan, RT 03/06 Gemawang, Jambu, Kab. Semarang, 50663 Jawa Tengah

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